Housekeeping Room Attendant - Full-Time

About the role

The Room Attendant at Miraval Berkshires Resort and Spa is responsible for maintaining the cleanliness of guest rooms, reporting issues, and performing various tasks as directed.

Responsibilities

• Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards.
• Report any room unable to be serviced within appropriate time standards to supervisor.
• Report needed repairs or unsafe conditions to supervisor.
• Respond to requests from guests, supervisors or management in a timely and efficient manner.
• Maintain security of equipment, keys and supplies issued each day.
• Adequately stock par items; avoid overstocking of items.
• Report lost and found articles to supervisor.
• Thoroughly clean and restock assigned guest rooms per hours assigned.
• Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up.
• Keep all hallways, public areas and closet clean, neat, swept and vacuumed.
• Perform other duties as requested by management.

Requirements

• Previous cleaning experience is preferred.
• The ability to communicate effectively to guests is required.
• Ability to lift, pull, and push a moderate weight.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.

Skills

• Attention to detail.
• Time management.
• Customer service skills.

Benefits

• World class resort access.
• Unlimited use of fitness center, yoga classes, and lectures.
• Tuition or wellbeing reimbursement.
• Free golf.
• Employee discounts on all spa services and programming.
• Discounted rates at Hyatt Hotels.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.