Housekeeping Room Attendant

Major Duties & Responsibilities

• Prepare housekeeping cart with necessary supplies at the beginning of each shift.
• Greet guests warmly and professionally when encountered.
• Strip and remove used linens, towels, and amenities from rooms.
• Thoroughly clean rooms/suites, including:
• Making beds and changing linens.
• Cleaning and sanitizing bathrooms, including sinks, toilets, tubs, and mirrors.
• Dusting furniture, fixtures, and baseboards.
• Vacuuming and sweeping floors.
• Washing windows, tracks, and glass surfaces.
• Cleaning and sanitizing high-touch areas such as light switches, remotes, and doorknobs.
• Restock linens, towels, and guest amenities per hotel standards.
• Clean balconies, patios, and outdoor spaces, if applicable.
• Ensure proper use and care of housekeeping equipment and tools.
• Respond promptly to special guest requests, such as extra linens or toiletries.
• Immediately report maintenance deficiencies, broken items, or safety hazards.
• Follow proper procedures for handling and disposing of biohazardous materials.
• Adhere to hotel safety, security, and sustainability policies.
• Maintain a clean and organized workspace, including housekeeping storage areas.
• Absorb and assist with deep-cleaning projects as scheduled.
• Consistently represent the hotel in a positive manner with a professional attitude.

Physical Requirements

• Continuous movement, standing and walking for an entire shift.
• Bending, kneeling, reaching, and stooping regularly.
• Pushing and pulling carts weighing up to 100 pounds.
• Lifting and carrying up to 50 pounds occasionally.
• Lifting 20-30 pounds intermittently throughout the workday.
• Using hands and arms for repetitive motions such as scrubbing, wiping, and folding.
• Ability to work with cleaning chemicals and wear necessary protective equipment.

Qualifications

• Ability to maintain high standards of cleanliness and organization.