Housekeeping Room Attendant

About the role

At Swissôtel Chicago, you are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Responsibilities

• Taking ownership of guest rooms, including making beds, washing bathroom fixtures, shower walls, floors and mirrors, vacuuming, replacing towels, amenities and paper supplies, maintaining cleanliness of entry doorways, dusting and wiping clean all furniture, artwork, windows, sills and air vents.
• Taking initiative to add personalized experiences for guests.
• Providing warm and friendly service for both internal or external guests.
• Participating in morning briefings and any scheduled training and development programs.
• Following all safety rules, emergency procedures and fire prevention regulations.
• Making rollaway beds as needed.
• Reporting maintenance items.
• Returning all lost and found articles to Risk Management.
• Following all hotel and departmental policies and procedures and service standards.
• Performing any other tasks that may be assigned.

Qualifications

• Ability to anticipate and focus attention on guest needs, being professional and welcoming.
• Detailed oriented and able to handle multiple tasks.
• Highly responsible & reliable.
• Excellent organizational and time management skills.
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision.
• Warm, caring and helpful.

Benefits

• Position Hourly Rate: $26.60
• Employee Benefit Card offering discounted rates at Accor worldwide.
• Learning & Development programs through our Academies.
• Opportunity to develop your talent and grow within our property and across the world!
• Comprehensive Benefit Package which offers:
• Health, Dental, Vision, Life, Disability & AD&D insurance,
• Accidental Injury Insurance,
• Hospital Support,
• Critical Illness Insurance,
• 401K plan,
• Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.