Housekeeping Manager 3rd Shift

About the role

IBS is actively looking for a Hands-On Housekeeping Manager with proven experience driving revenue and overseeing the day-to-day operations. This position requires the qualified candidate to develop strong customer relationships. As a Housekeeping Manager, you will be assigned large accounts, while also seeking new project/tag jobs opportunities.

Position Objective

Responsible for the operational and financial success of IBS.

Responsibilities

• Oversee the night Janitorial operations
• Willing to work weekends (this is a must)!
• Participate in the planning and budgeting process and manage the budget for the region in conjunction with the corporate administrative team
• Schedule daily walks with clients
• Control overhead expenses within the region
• Implement cost reduction and profit enhancing strategies
• Ensure service delivery is consistent with quality objectives and contractual requirements
• Lead on-going efforts for process improvement to enhance productivity and increase efficiencies while sustaining a high level of quality
• Maintain customer relations, both current and prospective
• Support business development activities within the region including new account acquisition and customer retention initiatives
• Leverage existing relationships for new business opportunities
• Develop management team for continued professional growth
• Responsible for ensuring the region follows and adheres to established company policies
• Must be able to follow up via phone, email, text messages, etc. within less than 2 hours
• Ensure all hiring, promotions and termination policies are followed
• Ensure job inspections are properly made and deficiencies are corrected
• Ensure timekeeping is completed daily and payroll is submitted on a timely basis
• Ensure purchasing of supplies, equipment and inventory management of the supplies meets contractual requirements
• Maintain in constant contact with the Vice President of the region
• Work weekends are required if needed
• Local/National travel to client locations (some overnight may be required)
• Identify incremental sales opportunities within existing customer base
• Develop professional customer relationships (in person and over the phone)

Knowledge and Skill Requirements

• Minimum of a Bachelor's degree
• Minimum of (3-7) years' experience in managing a janitorial operation
• Excellent written and verbal communication skills
• Capability to build trust, value others, communicate effectively, collaborate with others, and solve problems creatively
• Ability to proactively establish and maintain effective working relations with employees and other departments
• Technical knowledge of all aspects of janitorial service delivery

Pay

$68,000 - $70,000 per year plus car allowance, company cell phone, and laptop.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Employee discount
• Flexible schedule
• Paid time off
• Vision insurance

Schedule

• 12 hour shift
• Night shift / Overnight shift (9pm-7am required)
• Weekend availability required
• Holidays
• On call
• Rotating weekends
• Evening shift
• Day shift

Work Location

In person at San Bernardino, CA 92410. Relocation before starting work is required.