Housekeeping & Laundry Manager

About the role

We Are Inspired to Serve. Join us! To manage the Housekeeping and Laundry Departments. This includes supervision, training, organization, staffing planning, and developing all aspects of these departments. This position is responsible to follow all federal, local, and state standards, guidelines, and regulations to assure the facility is maintained in a clean, safe, and sanitary manner. The individual will exercise discretion and independent judgment on a regular basis to successfully direct the operations of these departments.

Essential Responsibilities

• Supervise all housekeeping and laundry personnel.
• Manage day-to-day staffing requirements, interview, select, hire, evaluate, discipline, terminate, train, schedule, and develop staff in collaboration with the FMD and HR.
• Respond to resident complaints, special requests, and ensure corrective action is taken to achieve complete resident satisfaction, as well as oversee and conduct room inspections.
• Regularly inspect every housekeepers’ area for cleanliness.
• Coordinate regular informational and in-service training meetings with housekeepers and provide regular feedback.
• Work to overcome any language barriers that may occur.
• Review and approve employee timesheets in Workday and ensure accuracy.
• Complete annual performance review with housekeeping and laundry staff and provide unbiased feedback during appraisal periods.
• Plan and prepare budgets for Housekeeping and Laundry Departments.
• Ensure they are operating within the budget all year.
• Set-up and maintain all records and files, and