Housekeeping | Houseperson PM

About the role

To ensure that assigned Housekeeping areas are kept clean and fully stocked. Also services assigned public areas to meet the expectations of the Omni Standards.

Responsibilities

• Ensures that assigned service landing closets are stocked at proper linen and supply levels.
• Empties GRAs linens on an hourly basis or as needed.
• Empties GRAs garbage on an hourly basis or as needed.
• Communicate with GRAs and assist them with stripping guest rooms.
• Keeps the service landing clean and organized.
• Remove trays and garbage from the guest floors.
• Keeps corridors / baseboards clean on guest room floors.
• Maintain cleanliness of stairwells.
• Daily cleaning of guest room glassware / silverware in the dishwasher.
• Baseboards and pictures in guest corridors must be dusted daily.
• All guest room doors must be free of scuff marks.
• Keeps the ice machine room clean, moped, dusted and machine wiped down.
• Keep guest windows and service elevator landings clean, moped, wiped down and scrub walls clean.
• Moves furniture upon request.
• Completes guest requests and deliveries.
• Have a sense of urgency in a fast-paced environment.
• Ensure hotel guests and associates are maintained in a safe and secure environment.
• Complete daily projects given to them by the housekeeping leadership team.
• Responsible for department radio/earpiece assigned to them for communication within the department.

Qualifications

• Able to maintain a 4 – Diamond level of service.
• Able to assist GRA’S.
• Able to work with Management on special projects.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays.

Physical demands

• Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion.

Tools & Equipment

• Telephone, push to talk radio, cart, vacuum, mop and Broom duster and chemicals.