Housekeeping Houseperson

Responsibilities

• Provides prompt response to all service calls
• Maintains constant awareness of safety issues
• Reports all safety incidents to on-duty supervisor
• Acts with responsibility towards all company property, supplies and equipment
• Responds to any applicable guest or housekeeping request as needed
• Keeps van/houseman vehicles stocked and orderly at all times
• Keeps accurate and legible records of all services
• Maintains effective organization, layout, cleanliness, security, upkeep and maintenance of all storage closets and facilities
• Keeps accurate and legible records of all services
• Maintains complete and effective ongoing stocking of all vans with linen and supplies
• Helps maintain a clean and safe working environment in the housekeeping department
• Reports any needed repairs immediately to supervisor
• Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
• Maintains an up to date working knowledge of all resort amenities as well as any special events
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Up sells other resort services and amenities to guests
• Always maintains a professional demeanor and attitude
• Communicates all pertinent information to the housekeeping team

Qualifications

• A high school diploma or equivalent preferred
• Prior hospitality experience preferred
• One year of customer service experience required
• Must be a United States citizen or possess a valid work permit
• Must possess a valid Oregon Driver’s License and meet company driving standards
• Must be able to work in a fast-paced environment
• Must always ensure a teamwork environment
• Must have basic knowledge of chemicals and their uses
• Must be able to repetitively lift, push, pull & carry up to 15 lbs, frequently up to 50lbs