Jobs · Management · North Carolina

Housekeeping Houseperson

ManagementFull-time

About the Role

The Housekeeping Houseperson plays a key support role in the housekeeping team, ensuring all guest and public areas remain clean, organized, and guest-ready. Your efforts behind the scenes enhance the comfort, safety, and satisfaction of every guest, while enabling Room Attendants and hotel operations to function efficiently.

Responsibilities

  • Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
  • Abides by the regulations set forth by the material safety data sheets when using chemicals.
  • Moves/arranges furniture and dusts/polishes furniture, metalwork, and equipment.
  • Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines.
  • Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
  • Collects soiled linens for laundering and receives and stores linen supplies in linen closet.
  • Cleans bathrooms and replenishes with supplies.
  • Refurnishes room with supplies, towels, etc. as required.
  • Supplies cleaning cart with appropriate supplies for shift.
  • Washes walls, ceiling, and woodwork; washes windows, door panels, and sills.
  • Empties wastebaskets and empties and cleans ashtrays.
  • Transports trash and waste to disposal area.
  • Takes the initiative to greet guests in a friendly and warm manner.
  • Other duties as assigned.

Key Strengths for Success

  • Strong attention to detail and cleanliness.
  • Physical stamina to complete labor-intensive cleaning tasks throughout the shift.
  • Ability to manage time effectively and prioritize duties.
  • Willingness to support team members and adapt to evolving needs.
  • Respect for guest privacy, safety, and hotel property.
  • Professionalism and a friendly demeanor when interacting with guests and colleagues.
  • Familiarity with cleaning equipment and safety procedures.

Qualifications

  • Prior housekeeping or janitorial experience preferred but not required.
  • Background in hospitality or customer service environments is beneficial.
  • High school diploma preferred.
  • Successful completion of a background check is required prior to employment.

Benefits

  • Generous medical, dental, and vision coverage available the first of the month following hire date, including FSA, HSA, and Dependent Care.
  • Disability Insurance.
  • Life Insurance.
  • Employee Assistance Program.
  • Supplemental benefits.
  • 401k matching.
  • Employee discount program.
  • Vacation and Sick Time.

Schedule

Must be able to work weekends.

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