Housekeeping Houseperson

About Us

SpringHill Suites Midtown is known as the friendliest team in the city, offering a supportive and welcoming work environment in an all‑suite hotel near downtown Cincinnati. The property is minutes from Paul Brown Stadium, Great American Ballpark, and TQL Stadium.

About the Role

As a Part‑Time Hotel Housekeeping Houseperson you will join a dynamic, energetic team in a vibrant atmosphere with diverse guests, live music events, and a creative culture. The hotel values its staff, recognizing excellence and providing growth opportunities.

Key Responsibilities

• General cleaning & maintenance: assist room attendants by delivering linens, toiletries, and cleaning supplies; clean public areas such as hallways, lobbies, elevators, stairwells, and meeting rooms; remove trash and replace garbage bags in common areas; keep housekeeping closets and carts stocked and organized; assist in deep‑cleaning tasks as needed.
• Guest assistance: respond to guest requests for additional towels, pillows, blankets, or other amenities; assist with luggage handling when required.
• Laundry & linens: collect, sort, and deliver clean and soiled linens between housekeeping and laundry; replace bed linens and towels in designated areas as needed.
• Setups & special requests: assist in setting up banquet rooms, conference rooms, and event spaces; move and arrange furniture when necessary for guest needs or maintenance.
• Safety & compliance: report maintenance issues such as plumbing, electrical, or HVAC problems to the engineering department; follow hotel safety procedures and security policies; ensure compliance with sanitation and hygiene standards.

Requirements

• High school diploma or equivalent.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast‑paced environment.
• Excellent interpersonal skills for engaging with guests and collaborating with team members.
• Flexibility to work weekends and holidays.

Benefits

• Exclusive discounts on hotel, food, and beverage for personal travel.
• Professional growth through online training courses.
• Additional support including Employee Assistance Program, jury duty leave, bereavement leave, and more.

Schedule

Part‑time position with required flexibility to work weekends and holidays.