Housekeeping - Housekeeping Crew

About the role

This position is responsible for taking care of all Magnolia properties and carrying out all necessary housekeeping duties at various locations in Waco, Texas. The role reports to the Housekeeping Manager and has no supervisory responsibilities.

Responsibilities

• Clean facility areas, including vacuuming, sweeping, mopping floors, and cleaning up spills with appropriate equipment
• Promote and maintain a safe and clean working, shopping, or eating environment
• Notify management of any hazardous areas or necessary repairs
• Collect and dispose of trash
• Properly clean upholstered furniture, windows, and required outside areas
• Stock supply rooms and restrooms, ensuring all necessary supplies are available
• Change sheets, arrange towels, dust, and rearrange rooms after guests check out
• Report and return any guest properties found in the rooms while rendering service
• Follow procedures for the use of chemical cleaners and equipment
• Wash restroom walls where required
• Clean and store all equipment at the end of the shift
• Fill out daily reports of activities performed
• Maintain a professional appearance
• Perform other duties as assigned

Competencies

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player, and contribute toward team goals.
• Critical Thinking: Identify and communicate challenges in day-to-day activities.
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Willingness to learn and adapt to new processes and technologies.
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.
• Hard skills: Knowledge of cleaning supplies and chemicals preferred.

Requirements

• High school diploma or GED equivalent preferred
• 0-1 years of related work experience preferred
• Previous cleaning experience preferred
• Must be available to work weekends, nights, special events, and holidays as business needs require
• Local candidates strongly preferred

Physical Demands

• Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear
• Frequently required to stand and walk
• Frequently required to climb or balance and stoop, kneel, crouch, or crawl
• Must frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment

• Occasionally exposed to outside weather conditions
• Expected to work at heights exceeding 4 feet occasionally
• Noise level in the work environment is usually moderate
• Exposure to dusts that could affect occupational health