Housekeeping House Attendant - Reserve

Qualifications

Education: High School Diploma or GED
Experience: Previous housekeeping experience in a hotel, resort, or similar environment
Skills: Ability to read, write, and communicate effectively in English when interacting with guests, team members, and supervisors
Strong ability to follow instructions, adhere to established procedures, and maintain accurate written records
Working knowledge of standard housekeeping equipment, cleaning machines, and approved chemicals, with the ability to use them safely and efficiently
Demonstrates attention to detail, reliability, and a commitment to maintaining high cleanliness and service standards
Ability to work well in a team-oriented environment while supporting overall guest satisfaction
Required: Must be able to speak and understand basic English to ensure safe performance of job duties and effective communication with guests and team members, as permitted
Required Work Cards needed: Valid Nevada Driver’s License

Key Responsibilities

• Distribute fresh linen to assigned floors, linen closets, and designated storage areas in a timely and organized manner
• Collect and dispose of soiled linen and trash from Guest Room Attendant carts, hallways, linen lockers, and service landings
• Request, transport, and deliver supplies to guest rooms, Guest Room Attendants, linen closets, and supply rooms as needed
• Maintain housekeeping vacuums by cleaning units, emptying and replacing bags, and transporting equipment requiring major repairs to the housekeeping office
• Deliver and retrieve rollaway beds, baby cribs, refrigerators, microwaves, and other guest amenities to and from guest rooms and storage areas
• Vacuum hallways and guestrooms and perform carpet spot cleaning as necessary
• Clean windows and doors in guest areas and back-of-house spaces
• Turn mattresses on a quarterly basis and accurately document completion using mattress rotation logs
• Move furniture within guestrooms or between rooms to support cleaning, guest requests, or operational needs
• Aid guests with directions, questions, and service requests in a courteous and professional manner
• Support Guest Room Attendants with detailed cleaning tasks as needed, including carpets, balconies, patios, showerheads, furniture, sinks, Jacuzzis, and other surfaces
• Maintain cleanliness and order of guest landings, including furniture, trash receptacles, ashtrays, windows, tables, phones, lamps, artwork, ice machines, and vending machines
• Promptly report maintenance and safety concerns within assigned work areas and throughout the hotel to the appropriate department

Essential Job Functions

• Work in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property
• Tolerant to varying conditions of noise level, temperature, illumination and air quality
• Interact professionally and courteously with management, fellow associates, and guests
• Communicate effectively in verbal interactions with guests and coworkers
• Sustain prolonged periods of standing and walking throughout the shift
• Perform frequent bending, reaching, and other physical movements required for room cleaning
• Transport, push, pull, and maneuver carts and equipment weighing up to 80 lbs.
• Lift and carry items weighing up to 80 lbs. as needed
• Maintain coordination of eyes and hands to safely and efficiently perform cleaning tasks
• Operate standard housekeeping tools, equipment, and cleaning machinery
• Apply basic math skills for inventory counts and supply handling
• Read and accurately distinguish letters, numbers, symbols, labels, and written instructions
• Understand and comply with all Policies and Procedures, job expectations, daily memos, chemical labels (MSDS/SDS), and safety guidelines
• Work safely with and around cleaning chemicals, following all proper handling and PPE protocols