HOUSEKEEPING ATTENDANT (FLEX)

Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property, including cleaning guest rooms, interior public spaces, storage areas, laundry rooms, and exterior spaces.

Responsibilities

• Cleans guest rooms and other assigned areas.
• Operates cleaning equipment (e.g., vacuum cleaner, carpet cleaner, waxer, polisher).
• Empties wastebaskets, dusts, waxes, and polishes room furniture.
• Washes walls, partitions, air vents, disinfects and deodorizes toilet bowls, lavatories, etc.
• Washes and replaces window treatments and cleans ceiling fixtures.
• Changes light bulbs and room partitions using ladders and scaffolds.
• Moves furniture to clean under and behind; uses step stool to clean windows, window treatments, cabinet tops, mirrors, and picture frames.
• Cleans bathroom areas including tub, tile, walls, commode, floors, and vanity.
• Cleans kitchen area including stoves, ovens, microwave, refrigerator, cabinets, and floor.
• Washes and disinfects dishes, utensils, and cookware.
• Cleans iron and ironing board and replaces cover as necessary.
• Ensures luggage racks are clean and functional; ensures proper number of male/female hangers in closets.
• Ensures TVs are clean, programmed to the proper channel and volume; alarm clocks are properly programmed with backup battery; in-room phones are clean, programmed, and functional.
• Places proper number of amenities in rooms, including consumables and non-consumables.
• Removes and replaces bed linen; inspects mattresses and pull-out sofas.
• Moves/re-positions beds upon guest checkout, weekly, or at a guest's request.
• Greets and welcomes guests, maintaining outstanding guest relations and ensuring privacy and security.
• Cleans, vacuums, and mops corridors, stairways, guest laundry, patios, and balconies.
• Shampoos rugs/carpets and polishes stairway rails regularly.
• Performs scheduled carpet cleaning using industrial equipment.
• Performs deep cleaning as required (e.g., defrosting refrigerators, cleaning windows inside and out, spot-treating carpets, cleaning walls).
• Maintains cleanliness and order of storage rooms.
• Communicates the status of cleaned rooms to supervisor via daily assignments or property management system.
• Performs minor repairs and maintenance of equipment; reports major repair needs to supervisor.
• Cleans and inspects exterior spaces such as parking lots and outside passageways.
• May load and unload trucks/vans and assist with receiving supplies from vendors.
• Assembles, separates, stores, and delivers merchandise; may move heavy items using a hand truck.
• Uses hand tools such as hammers, pliers, box cutters, crowbars, and shears.
• Responsible for pass keys and other assigned keys; returns all keys at the end of each shift.
• Reports unusual circumstances (e.g., no luggage in stay-over rooms, unauthorized pets, lost and found items).
• May set up and break down the complimentary breakfast bar, including preparing, heating, displaying, and replenishing items.
• Ensures breakfast area is clean and free of leftover food by the end of designated hours.
• Obtains proper food handling certifications as applicable.
• Completes all required safety and security training; maintains a clean and safe environment.
• Applies knowledge of blood-borne pathogens safety measures for contaminated linens and personal care items.
• Follows all NEXCOM Hospitality Group (NHG) protocols during daily service activity.
• Performs laundry operations at the facility.
• May be required to possess a valid state driver's license to travel to other lodging facilities.
• May be required to obtain NHG housekeeping certification within 6 months of employment.
• Performs other related duties as assigned.

Requirements

• No experience required.
• High school graduate or equivalent preferred.
• Moderate physical effort required, including moving furniture and using hand or lightweight powered cleaning equipment.

Schedule

Flexible (0 - 19.5 hours per week)

Location

Annapolis, Maryland, United States