Housekeeping

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We invest in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success, committed to revenue growth, maximizing asset value, and fostering a supportive environment for employees.

About the role

We are looking for housekeepers to support room operations at the beautiful Canopy by Hilton in downtown Grand Rapids. If you have a keen eye for cleanliness and a commitment to delivering outstanding guest service and hospitality, we eagerly await your application.

Responsible for cleanliness and sanitation of the hotel and maintaining established quality standards.

Responsibilities

• Obtain room assignments from supervisor
• Clean rooms according to established procedures
• Know correct procedure for entering a guest room
• Check room for damaged furniture and equipment
• Restock your cart at the end of each shift and return cart to storage area
• Maintain a clean and orderly housekeeping cart and storage areas
• Report all deficiencies and problems in guest rooms to the Maintenance Engineer daily
• Be alert to all possible hazards and practice safety at all times
• Adhere to Lost and Found procedures
• Provide the highest quality of service to the guests
• Follow all safety procedures and policies for all guests and employees
• Report any unusual occurrences or requests to a supervisor immediately
• Adhere to proper key control procedures
• Attend and participate in staff meetings

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may change at any time with or without notice.

Skills

• Ethical Conduct
• Communication (both verbal and written)
• Dependable and customer-focused

Qualifications

• Housekeeping experience is a plus
• Satisfactory criminal background screening required

Benefits

• Career development & training
• Paid time off
• Travel and hotel discounts
• 401(k) with company match
• Bonus potential

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job:

• Regularly required to verbally communicate and listen
• Stand for long periods of time
• Ability to walk, kneel, stoop, bend
• Lift up to 50 pounds

Schedule

This position requires variable hours based on the needs of the hotel, including weekends.