Housekeeping

Duties/Responsibilities

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cart and adds any necessary supplies.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.

Required Skills/Abilities

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.