Housekeeping Associate / LEAD

Full-time position, Monday through Friday with rotating weekends. You will serve as the lead on weekends, working 7:00 AM to 3:30 PM.

About the Role

Performs housekeeping and cleaning activities in assigned areas according to established standards. Supportive of the Village’s mission, values, and service/hospitality (PRIDE) expectations. Completes training hours as required by policy.

Responsibilities

• Keeps premises of John Knox Village property clean and in orderly condition.
• Cleans and prepares rooms or living areas after resident dismissal, transfer, move-in, or move-out.
• Washes beds and mattresses, replaces soiled linens and curtains or privacy cubicle drapes.
• Keeps bathrooms, utility, and storage rooms in clean and orderly condition; takes inventory and replenishes supplies as needed.
• Cleans and sanitizes equipment, furniture, fixtures, windows, and bathrooms.
• Dusts furniture and equipment, polishes metal work, washes windows, door panels, and windowsills.
• Empties wastebaskets and transports trash to proper bin or recycling area.
• Cleans and polishes light fixtures, kitchen appliances, and any area needing attention.
• Washes vents, cleaning with detailed accuracy using toothbrushes and razor blades.
• Mops and vacuums floors and carpet to maintain clean walking areas.
• Transports cleaning disinfectants, vacuums, mops, small equipment, and tools.
• May be assigned to any area of the Village including Village Care Center, Valley View, Memory Care, resident units, common areas, clubhouses, fee-for-service, administrative offices, or any area on the grounds of John Knox Village campus.
• Maintains checklists of completed work and reports any necessary work orders to supervisor.
• Submits and follows up on work orders for areas needing attention from Maintenance.
• May help serve meals in Main Dining Area if assigned to VCC Housekeeping.
• Travels to different job locations using a car.
• Adheres to all safety regulations and requirements.
• Handles stress well and maintains good relationships within the workplace and with external customers.
• Maintains acceptable standards of workplace conduct.

Requirements

• High school diploma or GED.
• Valid driver’s license and proof of auto insurance. Class E or equivalent required for associates assigned to drive a JKV vehicle.
• Village Housekeeping (non-VCC) will use a personal vehicle to travel around the John Knox Village campus.
• Ability to read and interpret documents such as safety rules, operating instructions, handbooks, and procedure manuals.
• Ability to communicate using simple sentences, paragraphs, and correspondence.
• Basic arithmetic skills: ability to add and subtract two-digit numbers and multiply/divide by 10s and 100s.
• Ability to apply common sense understanding to carry out detailed instructions.

Special Working Conditions

• Subject to both inside and outside environmental conditions; walking surfaces may be slick from moisture.
• May assist with cleaning homes for move-ins/move-outs, which may involve removing windows for cleaning. Assistance is encouraged for heavier windows.
• Subject to noise, vibrations, and atmospheric conditions such as fumes, odors, dust, mists, gases, or poor ventilation.
• Occasionally required to function in close quarters, crawl spaces, small enclosed rooms, narrow aisles, or other claustrophobia-inducing areas.
• May be exposed to infectious diseases.
• Required to function around individuals with challenged mental capacities.
• May be asked to carry a pager.
• May be called upon to assist other departments in declared emergency situations.

Physical and Mental Demands

• Occasional maximum lift of 40 lbs; frequent maximum lift of 20 lbs.
• Occasional maximum carry of 40 lbs for 100 feet; frequent maximum carry of less than 30 lbs for 300 feet.
• Occasional maximum horizontal push/pull force of 40 lbs; frequent maximum horizontal push/pull force of 15 lbs.
• Maximum occasional vertical pull and downward push of 15 lbs.
• Maximum frequent grip of 20 lbs; maximum frequent pinch of 3 lbs.
• Occasional climbing (height varies); occasional driving.
• Frequent bending, crouching/kneeling, forward reach, overhead reach, trunk rotation, neck extension, neck flexion, lateral flexion, and rotation.
• Frequent balance; continuous standing/walking; frequent sitting.

Supervision

Frequent supervision from Manager of Village Housekeeping or Housekeeping Coordinator. This role does not provide supervision to others.