Housekeeper TCC

About the Role

Performs general and specialized cleaning tasks within the Tsali Care Center facilities to maintain established sanitation standards, OSHA guidelines, and to safely meet the resident’s needs in compliance with Federal, state, and local requirements.

Responsibilities

• Performs daily routine cleaning tasks, in accordance with facility policy, which may include trash removal, dusting, wet mopping, sweeping, vacuuming, cleaning spills, etc.
• Follows material safety data sheets.
• Operates housekeeping equipment safely.
• Collects and bags soiled linen in storage closet.
• Checks and maintains assigned area daily to ensure it is neat, orderly, and clean.
• Maintains sanitary cleanliness and care of equipment.
• Maintains service cart neat and orderly. Checks supplies and stocks as needed. Restocks cart after each shift ends.
• Responds to special requests for housekeeping services.
• Completes record of work and quality assurance checklist as needed.
• Completes verbal and written instructions work assignments. Any incomplete work, problems, and issues are submitted to supervisor in a timely and effective manner to ensure proper documentation and resolution.
• Performs non-routine cleaning procedures such as washing windows, scrubbing, and washing walls, trash receptacles, etc.
• Moves and rearranges furniture as requested.
• Follows established guidelines and OSHA protocol in the disposal of biohazard waste.
• Assists/orients new employees in following established facility policies and procedures.
• Notifies supervisor of unusual circumstances, equipment repairs or replacements, etc.
• Maintains a neat and orderly housekeeping office and storage area.
• Works as scheduled on weekends and holidays.
• Performs all duties according to established safety guidelines and tribal policy.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED preferred.
• Up to one month in the position would be required to become proficient in most phases of the job.
• Thorough knowledge of the policies, procedures, and guidelines for housekeeping procedures of Tsali Care Center and applicable OSHA protocol.
• Skilled in the use of mechanical and manual cleaning equipment such as buffer, scrubber, vacuum cleaner, mop, broom, and laundry equipment.
• Ability to clean and maintain assigned equipment including recharging batteries.
• Familiarity with center layout.
• Ability to follow both verbal and written instructions.

Work Environment

• Works alone or with coworkers and usually in close proximity to facility personnel, residents, and the public.
• Safety procedures must be followed to prevent injuries to others (e.g., wet floors, cords on floor, etc.).
• Close attention to detail is required for some procedures and normal alertness for much of the time.
• Job duties require extensive physical effort such as walking, reaching, bending, pushing, pulling, and often working in awkward positions.
• Must have visual acuity, manual dexterity, and be able to speak and hear.
• Often exposed to wet solutions which can be disagreeable at times; otherwise inside with normal housekeeping conditions.
• Has contact with potential disease or accidents such as falls, back strain, electrical shock, or minor cuts to fingers and hands.
• Has some contact with biohazard substances and cleaning solutions which must be handled properly. Following established safety procedures and sanitation guidelines would reduce the risk of injury or disease.

Skills

• Follows well-defined operating procedures, guidelines, and sanitation standards.
• Uses judgment and initiative required to maintain accuracy, quality standards, and complete tasks efficiently.
• Cleans and performs simple upkeep to equipment which should not be damaged if handled properly.
• Consistently demonstrates superior customer service skills to residents/customers by aligning with CIHA’s guiding principles and core values.
• Ensures excellent customer service is provided to all residents/customers by seeking out opportunities to be of service.