HOUSEKEEPER LEAD (ON CALL)

About the Role

Crothall Healthcare is hiring immediately for an on-call Housekeeper Lead to join our team at Cape Cod Hospital. This role is focused on supervising, training, and inspecting the performance of assigned housekeeping staff to ensure all procedures are completed to the unit's standards, while also assisting where necessary to ensure optimum service to guests.

Responsibilities

• Provides quality service to customers by providing one-on-one attention to detail.
• Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees.
• Resolves internal/external guest complaints to ensure guest satisfaction.
• Documents call offs, and replaces for any shift.
• Coordinates assigned staff breaks.
• Prepares and distributes assignment sheets to staff and reviews priorities.
• Communicates additions or changes to the assignment sheets as they arise throughout the shift.
• Assigns designated keys, radios and beepers to assigned staff.
• Maintains accurate record of such assignments and ensure security of keys.
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems.
• Instructs designated personnel to correct deficiencies.
• Inspects areas to confirm cleaning standards have been met.
• Assists staff to ensure highest standards of cleanliness and service.
• Conducts staff training as assigned.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

Requirements & Qualifications

• No experience necessary; willing to train.
• Must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Schedule

On call schedule. Days and hours may vary based on business needs. Further details upon interview.

Pay

$23.00 to $25.00 per hour.

Benefits

Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full-time positions also offer the following benefits: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

This response is AI-generated, for reference only.