Housekeeper/Laundry (Hotel Job)

About the role

To advance Kirkwood's Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving.

Shift Information

Sunday availability is required for this position.

Responsibilities

• Clean rooms, hallways, restrooms, corridors, and other work areas
• Keep storage areas and carts well stocked and clean
• Maintain compliance with required training
• Serve as a professional role model
• Coach and nurture students
• Perform other related work duties as assigned
• Understand objectives and expectations for the practicum
• Assist students in achieving course objectives
• Coach and nurture student in performance of skills
• Document observations of performance & progress in timely fashion
• Supervise students and provide feedback on performance
• Report student performance to the Hospitality Program faculty
• Serve as a resource for students
• Ensure adherence to all regulatory requirements
• Regular and consistent attendance at work
• Willing to support other Housekeeping functions such as Laundry and Public Spaces as business demands require
• Express and demonstrate high standards of hospitality and service at all times
• Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences

Performance Expectations

• Ability to comprehend both written and oral instructions and information
• Ability to use cleaning tools
• Ability to calculate chemicals
• Demonstrate professional role modeling for students
• Promotes belief in student's self-worth and self-awareness
• Ability to work well in a diverse environment
• Treats students, faculty, college and professional staff equally in regards to gender, age, etc.
• Be familiar with and follows policies, procedures and protocols of the program, college, and facility
• Demonstrates professional role modeling
• Represents the program, college, and facility in a positive manner
• Maintains professional and objective relationships
• Promotes trust and respect between students, faculty, college and professional staff
• Train students on job tasks and responsibilities according to the faculty's and facility's Standard Operating Procedures
• Assists students in identifying strengths and areas for improvement
• Maintains confidentiality

Physical Activities

Position involves working in a hotel setting.

• Occasional (10-33%): sitting, stooping, kneeling, crouching, crawling, talking, hearing
• Frequent (34-66%): walking, lifting up to 100 pounds
• Constant (67-100%): standing, using hands, reaching with hands and arms and bending, stretching, twisting, or reaching with body, arms, or legs

Minimum Qualifications

• Must be 18 years old
• Preference is given to candidates with prior housekeeping experience in a Hospitality setting

Preferred Qualifications

• Post high school degree
• Equivalent education and related work experience
• At least two years full time experience in a related hospitality setting
• Completion of the core assessments of the Skills Advantage WorkKeys Program