Housekeeper Inn Above Oak Creek, Sedona, AZ

About the Role

This position provides general cleaning services for the Inn Above Oak Creek in Sedona, AZ, ensuring a pleasant and comfortable experience for guests. The Housekeeper maintains cleanliness in guest rooms, public areas, office spaces, and laundry facilities.

Responsibilities

• Sweep, mop, dust, vacuum, wash walls, windows, and mirrors in designated hotel areas.
• Retrieve supplies from storerooms and maintain cleaning carts in an orderly fashion.
• Clean windows, doors, walls, closets, and fixtures, including hard-to-reach areas using ladders or stools.
• Wash shower walls, tubs, toilets, sinks, mirrors, and restroom fixtures to maintain sanitary conditions.
• Replace towels, soaps, and room amenities; restock literature and supplies for arriving guests.
• Wash hard floor areas by hand to remove dirt and stains.
• Dust and polish furniture, fixtures, and wall hangings, including vents and ceiling corners.
• Strip and remake beds with fresh linen, checking for cleanliness and replacing soiled items.
• Inspect closets for cleanliness, restock supplies, and check under beds and between mattresses for soil.
• Vacuum rooms, public areas, and hallways, including moving heavy furniture to access all carpeted areas.
• Inspect door and window locks for proper function and report unsafe conditions to management.
• Check room equipment (TVs, lights, faucets, radios) for proper operation and report deficiencies in writing.
• Maintain custody of equipment, keys, and supplies to protect hotel property.
• Assist the laundry department by sorting, washing, drying, pressing, folding, and distributing linen.
• Clean patio and balcony areas, including sweeping, wiping furniture, and removing garbage.
• Provide assistance to other employees and departments as needed.
• Maintain a friendly, cheerful, and courteous demeanor at all times.
• Perform other duties as assigned or requested by management.

Requirements

• High School diploma or equivalent qualification.
• Experience with cleaning standards from Marriott, Hilton, IHG, or Wyndham.
• Basic knowledge of general cleaning principles, cleaning products, and standard equipment operation.
• Ability to see minute debris in poorly lit areas and read written instructions.
• Upper body strength to lift up to 50 lbs. continually throughout an 8-hour shift.
• Finger, hand, and upper body dexterity to push, pull, and move equipment and furniture.
• Ability to work with arms raised above head for extended periods.
• Capability to maneuver a fully loaded maid cart (up to 50 lbs.) through hallways and closets.

Skills

• Strong communication skills for interacting with guests and employees.
• Reading and writing abilities for completing paperwork and logging issues.
• Problem-solving, reasoning, motivating, and training abilities.
• Passion for people and service.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Material & Equipment Used

• Basic residential cleaning equipment (vacuums, floor buffers, carpet cleaning equipment).
• Cleaning cart and ladder/stepping stool.
• Commercial washers, dryers, and pressers.
• Exposure to hazardous chemicals on a continual basis.

Prolonged strenuous physical activity in an indoor climate-controlled environment, with excessive heat and humidity in the laundry area.

Benefits

• Hourly rate of $17.00 to $19.00 based on experience.
• Medical, dental, and vision coverage.
• Vacation and holiday pay.
• Same-day pay available.
• Employee Assistance Program.
• Career growth opportunities and manager training program.
• Reduced room rates throughout the hotel portfolio.
• Third-party perks (movie tickets, attractions, etc.).
• 401(k) retirement plan.
• Employee discount.
• Flexible spending account.
• Life insurance.
• Parental leave.
• Referral program.