Jobs · Customer Service · Virginia

Housekeeper

Westgate Resorts · Williamsburg, VA · Yesterday
On-siteCustomer Service$17/hrFull-time

Job Description

As a Housekeeper at Westgate Resorts, you will:

  • Clean rooms and inspect halls in commercial establishments such as hotels and timeshare and restaurants.
  • Demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.
  • Achieve a productivity goal of 12 credits per day, with credits assigned based on the size and type of service required.
  • Deliver to guest rooms free of critical defects by maintaining a unit inspection score of 90% or above, adhering to the resort's established guidelines.
  • Perform room cleaning tasks, including stripping units, removing all trash, and cleaning various areas such as bathrooms, kitchens, living rooms, closets, and decks.
  • Utilize equipment and supplies responsibly, following established procedures to ensure safety and efficiency.
  • Immediately report any Lost & Found items, adhering to established protocols to assist in guest satisfaction.
  • Foster a collaborative team environment and be willing to assist with other duties as necessary to support the team.

Qualifications

  • A high school diploma or general education degree (GED).
  • The Team Member must regularly lift and/or move up to 50 pounds.
  • Follow instructions without close supervision.
  • Must be able to work weekends and holidays as needed.

Additional Information

  • Comprehensive Health Benefits – Medical, Dental, and Vision Coverage.
  • Paid Time Off – Vacation, Sick, and Personal Time to Recharge.
  • Paid Holidays.
  • 401(k) with Generous Company Match to Support Your Future.
  • Daily Pay – Access Your Earnings When You Need Them.
  • Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance.
  • Wellness Programs to Support Your Well-Being.
  • Flexible Spending Accounts (FSA).
  • Tuition Assistance to Help You Grow Your Career.
  • Military Leave.
  • Employee Assistance Program (EAP) – Support When You Need It Most.
  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More.
  • Low-Cost Gym Membership.
  • NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents.
  • Career Growth and Advancement Opportunities.
  • Community Involvement – Give Back and Make an Impact.

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