Housekeeper

About the role

Clean guests' rooms to prepare for arrivals or departures, maintain cleanliness and organization throughout the work area.

Responsibilities

• Clean guests' rooms to prepare for arrivals or departures.
• Maintain cleanliness and organization throughout the work area.
• Perform general cleaning tasks using standard hotel cleaning products.
• Respond to and resolve guest complaints.
• Anticipate and exceed guest expectations.
• Communicate pertinent information to supervisor and co-workers.
• Handle special requests properly.
• Follow correct procedures for entering a guest room.
• Keep voices and other noise low on guest floors, especially in the morning.
• Be an enthusiastic, helpful, and positive member of the team.
• Be professional, responsible, and mature in conduct and behavior.
• Be understanding of, encouraging to, and friendly with all co-workers and supervisors.
• Lift up to 40 lbs on a regular and continuing basis.
• Exert well-paced ability to reach different areas of the hotel on a timely basis.
• Push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Bend, stoop, squat, and stretch to fulfill cleaning/inspection tasks.
• Communicate verbally and hear continuously in the process of communicating with guests, supervisors, and subordinates.

Requirements

• High school or equivalent education required.
• No prior experience required. Hospitality experience desired.
• Must be able to pass a background check and drug test.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to lift up to 40 lbs on a regular and continuing basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to exert well-paced ability to reach different areas of the hotel on a timely basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning/inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability.

Qualifications

• Previous Housekeeping experience at a Hotel is preferred.

Skills

• General cleaning tasks using standard hotel cleaning products.
• Resolving guest complaints.
• Handling special requests.
• Entering guest rooms correctly.
• Keeping noise levels low.
• Being enthusiastic, helpful, and positive.
• Communicating effectively.
• Following procedures.
• Lifting and moving objects.
• Bending, stooping, squatting, and stretching.
• Communicating verbally and hearing continuously.

Benefits (If Offered Full Time)

• Free Parking
• Medical, Dental, Vision, Life Insurance
• Long & Short Term Disability
• 401K (with match program)
• PTO (40 Hours)
• Vacation Time (80 Hours)
• Sick Time (40 Hours)

Pay

$15 per hour

Schedule

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.