Housekeeper

About the Company

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

About the Role

The Housekeeping Attendant is responsible for enhancing the overall Resident experience by ensuring all areas of the community are neat, orderly, and welcoming for guests. The attention to detail and cleanliness of the community is paramount in delivering on the level of service Grand Living promises to its residents and their family members. The Housekeeping Assistant is to model The Sterling Touch®—friendly, courteous, helpful, timely, and professional manner—resulting in a very high level of Resident satisfaction while providing housekeeping services and upkeep of all common areas and resident apartments. This position operates under the general guidance of the Director of Environmental Services in accordance with Community standards, processes, procedures, and philosophies.

Responsibilities

• Ensure all areas of the community are neat, orderly, and welcoming for residents and guests.
• Provide housekeeping services and upkeep of common areas and resident apartments.
• Model The Sterling Touch®: friendly, courteous, helpful, timely, and professional service.
• Perform cleaning tasks including scrubbing, scouring surfaces, and working in narrow or confined spaces.
• Stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull, and work continuously without sitting for extended periods.
• Lift or carry up to 20 pounds and push or pull carts weighing up to 50 pounds.

Requirements

• High School Diploma or GED (preferred).
• Housekeeping experience (preferred).
• Ability to read, write, and speak English sufficiently to communicate with residents, guests, and employees; comprehend work requests, differentiate linen use and care, read product labels, and understand community communications.
• Physical ability to perform cleaning tasks, including extending arms overhead, working in confined spaces, and standing or walking for extended periods.

Benefits

• Competitive compensation and a full benefits package for full-time employees, including:
  • Generous Paid Time Off (PTO): 120 hours in the first year, increasing to 160 hours in the second year, and continuing to build with length of service (PTO earned at lesser rates for part-time staff).
  • Affordable insurance options for medical, dental, and vision.
  • 401(k) with a 4% company match on a 5% contribution.
  • Automatic life insurance and AD&D coverage, plus a robust Employee Assistance Program (EAP).
• Free employee meals (must meet eligibility requirements).
• Access to Grand Spa & Fitness facilities at designated times.