Housekeeper-3

About the role

Our housekeepers ensure that our resorts are clean and tidy to provide guests with a five-star experience. You will maintain cleanliness in resort offices, clubhouses, public access areas, models, cabins, and rentals, preparing them for new guests while upholding our high standards.

Responsibilities

• Clean resort office, clubhouse, public access areas, and models as directed, including mopping, dusting, vacuuming, and removing trash.
• Clean cabins and rentals to prepare for new guests.
• Maintain cleanliness of rentals and common areas to company standards.
• Track cleaning supply inventory and request refills as needed.
• Report maintenance concerns in common areas, vacant, or rental homes to the Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other team members as needed.
• Help clean up resort-sponsored guest activities and functions.
• Respond to guest inquiries and address conflicts with professionalism, patience, and a positive attitude.
• Drive a motorized vehicle to run errands or pick up supplies as needed.
• Work closely with management to maintain open communication and ensure team coordination.
• Provide outstanding customer service.

Requirements

• High school diploma or equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Organizational skills and attention to detail.
• Valid driver’s license, good driving record, and current auto insurance.
• Ability to lift up to 50 pounds.
• Willingness to work weekends and holidays as needed.