House Supervisor

Position Summary

The role of Community Living House Supervisor is responsible for overseeing their assigned house within the Community Living department, supervising house staff, providing direct support to staff and supported people within those houses, and coordinating services and aspects of the supported persons' lives in their house. This position actively participates in the hiring process, oversees staff training, manages staff schedules, and collaborates with various departments to ensure compliance and support.

Responsibilities

• Participate in hiring process including interviews, career fairs, and new hire orientation.
• Oversee staff training ensuring compliance with annual training, CMT, Person Specific Trainings, and Med Errors.
• Train new staff on IP's and BSP's within 2 weeks and submit signature sheet.
• Schedule and complete new employee peer training checklist and submit to HR.
• Hold monthly team meetings and supervisions with all DSP staff.
• Shadow/observe, coach, and give feedback to DSPs while visiting homes, including reviewing start/end of shift, administering medications, morning/evening routines, etc.
• Manage 24/7 on-call responsibilities from supported people, families, and staff.
• Manage staff schedules, cover shifts when necessary, and ensure all staff are trained on wheelchair accessible vehicles.
• Collaborate with HR and Safety to review Drivers Alerts and ensure completion of next steps.
• Review ICM daily for task completion, medication verifications, and errors, and ensure documentation is entered by end of shift.
• Complete weekly paperwork by noon and submit by Monday.
• Complete and submit house inspections by the 5th of each month.
• Support Quality Evaluation (QE) in investigations, staff for meetings, and house reviews.
• Review and sign completed fire drills for accuracy no later than the 5th of the month.
• Communicate with the Program Manager via phone call for urgent care visits, hospitalizations, vehicle accidents, major staffing issues, or concerns involving police, fire, or ambulance involvement or 911 calls.
• Seek support from HR for mediations, corrective actions, and terminations.
• Timely respond to emails from HR, Finance, QE, Psych, Development, DSPs, and their AD/Director throughout the day.
• Review communication book for proper documentation and initial.
• Review IP books to ensure IPs/PIPs are present.
• Review PMOF books in home to make sure current PMOF and/or scripts are available.
• Attend medical appointments as necessary.
• Complete 45 Day Review within 2 weeks of the nurse's visit and submit to the program manager and program specialist via email.
• Ensure RMA's and PMOF's are filed correctly.
• Ensure emergency packets are up to date with current PMOF's and face sheets.
• Confirm same-day delivery of medications from pharmacy for hospital and urgent care discharges.
• Review cycle-filled medications monthly.
• Review and sign off on all grocery receipts, PUF receipts (weekly, bi-weekly, monthly, and special requests) to ensure funds were used appropriately and submitted by the designated due date.
• Assist with spending of start-up funds for new supported persons.
• Work with Benefits Manager to ensure individuals attend Housing or SSA appointments.
• Ensure all individuals ID's are current.
• Ensure Activity Plans are submitted at least two weeks in advance for planned activities and 30 days in advance for any vacations, with proper documentation attached.
• Attend individual Pre-IP and IP meetings as necessary and ensure staff is trained on new IPs within 20 days after the IP meeting and signatures are submitted to the Advocacy Specialist.
• Collaborate with day program staff when emergency issues arise.
• Undertake other duties as assigned, including special projects and cross-program development.

Qualifications

• One to two (1-2) years of experience in the human services field; Residential or Personal Support preferred.
• At least two (2) years of supervisory or peer training experience in a Residential environment.
• High School Diploma required; Associates (AA) or Bachelor’s (BA/BS) degree’s preferred.
• AA may substitute for two (2) years of human services experience; BA/BS may substitute for 4 (4) human services years of experience.
• Fluent in Microsoft Office Suite (Word, Power Point, Excel, Outlook, etc.).

Physical Demands And Work Environment

While performing the duties associated with this position, an employee (using approved agency lifting techniques) will be called upon to support and lift an adult with developmental and other disabilities; transfer a person to and from wheelchairs; to and from beds; on and off toilet seats; in and out of showers; and, in and out of vans or other vehicles. An employee in this position must be able to physically intervene (when appropriate and in an approved manner) to protect a person from causing harm to themselves or others and to safely evacuate the community residence/van/facility during an emergency. These duties may entail occasionally exerting 50-70 pounds of force by pulling, pushing, or lifting objects or people.

Benefits

• Medical, Dental, Vision, Agency paid life & AD&D, & EAP coverages
• Voluntary Life, AD&D, STD, LTD, Cancer, Accident and medical bridge coverages
• 403(b) plan
• PTO
• Tuition assistance

Job Type

Full-time

Pay Range

$55,903.54-58,503.54

Location

This position is based on site in Belcamp/Aberdeen. It is not a remote eligible position and relocation assistance will not be offered.