House Person - Beatrice

About the role

The House Person is responsible for maintaining the cleanliness and general appearance of public areas, restrooms, corridors of the property as well as maintaining supplies and linen counts for the Room Attendants and ensuring guest satisfaction whenever necessary.

Responsibilities

• Approach all encounters with guests and team members in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Beatrice standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct nametag when working.
• Always comply with Beatrice standards and regulations to encourage safe and efficient hotel operations.
• Must, always, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
• Inspect all public areas to ensure cleanliness standards have been met; reports any problem areas to supervisor.