House Operations Manager - Medical Center North Liberty - 60%-100% 2nd Shift

About the role

The House Operations Manager (HOM) at the University of Iowa Health Care - Medical Center North Liberty coordinates and facilitates patient care functions within the hospital 24 hours/day, 7 days/week. This individual ensures that hospital policies and procedures are followed and notifies appropriate nursing leader and/or hospital administrator on-call of any problems or situations above their authority to solve.

Responsibilities

• Hire, develop and manage the performance of staff in a nursing unit, clinic or other patient care area.
• Responsible for talent management of staff and identify succession plan strategies.
• Follow and apply leave management policies.
• Knowledgeable of and implement human resources policies/procedures and provisions in the collective bargaining agreements.
• Prepare budget or assist in development; provide projections and recommendations.
• Maintain unit/clinic operating budget within specified targets. Analyze variances and create action plans to take corrective action.
• Understand financial implications of collective bargaining agreements.
• Allocate resources to meet quality and productivity expectations.
• Review patient satisfaction data and develop, implement and evaluate plan(s) to enhance patient satisfaction.
• Ensure unit/clinic is survey ready.
• Audit care coordination within multidisciplinary team to maximize patient satisfaction and continuity of care.
• Identify needs, trends, and forecasts in order to provide quality patient care and ensure appropriate flex staffing.
• Develop action plans for the unit/clinic or division that meets health care strategic goals. Monitor/evaluate goal implementation and provide progress reports to nursing leadership.
• Facilitate multidisciplinary participation in clinical problem solving.
• Utilize unit councils to identify opportunities for improvement and innovative models of care using a multidisciplinary team to impact patient outcomes.
• Educate and mentor staff in the management of complex patient care issues. Provide clinical education and coaching to develop staff competency and professionalism.
• Participate in and support education of health care students.
• Encourage staff to participate in evidence-based practice research initiatives and incorporate best practices into unit operations.

Requirements

• Education: Bachelor's or Master's in Nursing is required. Preferred Master's degree (in nursing, MBA or healthcare related) or Doctorate (DNP, PhD).
• Experience: 3 years of clinical nursing experience in an acute care hospital within the past 5 years. Minimum of 2 years of leadership experience, such as charge nurse or comparable role with demonstrated operational responsibility.
• Skills: Demonstrated skill in leadership/management. Excellent written and verbal communication skills. Proficient in computer software applications. Certification in a role or specialty through a nationally recognized professional nursing certification body (if not currently certified, must seek certification within 5 years).
• Desirable Qualifications: Demonstrated positive Service Excellence skills. Flexibility with scheduling. MOAB or CPI certification.

Qualifications

• Current license to practice nursing in Iowa is required.

Benefits

Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. Relocation Assistant available to qualified applicants.

Pay

Pay Grade: 6A

Schedule

Monday through Friday, 2nd Shift with 8- and 12-hour shift options