House Counselor

Samaritan Daytop Village is a nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York area, serving over 33,000 New Yorkers annually.

About the Role

Under general direction, the House Counselor is responsible for monitoring the therapeutic environment and specific program systems to ensure the security, safety, and efficiency of daily client services and activities. This role supports the mission and goals of Samaritan Daytop Village by working closely with the Assistant Directors of Operations and Clinical, and where applicable, the Assistant Program Director.

Responsibilities

• Supervises and monitors the therapeutic environment to ensure behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
• Manages the daily program schedule of activities, ensuring events occur and all scheduled participants attend.
• Supervises and monitors the facility to ensure cleanliness, security, and safety practices are enacted.
• Conducts mandated fire drills/evacuations as needed.
• Administers breathalyzer tests and/or observes urine or oral specimen collection from clients returning from appointments or other external activities.
• Assumes responsibility for medication management, including checking in medication and directly observing clients during medication pass for adherence to their prescribed regimen.
• Conducts facility/safety runs and room checks to visually assess clients for use of alcohol/drugs or unsafe environmental conditions.
• Conducts physical searches of clients as outlined by policy, including bags, clothing, and the person, using handheld metal detectors when necessary.
• Under the direction of management staff, conducts searches of rooms and personal property to ensure environmental safety.
• Reviews internal and external scheduled client appointments for assigned shifts and ensures trips are dispatched promptly.
• Dispatches vehicles, ensuring required agency paperwork is complete and accurate.
• Distributes carfare for external appointments and reviews the selection of appointment escorts for appropriateness.
• Coordinates daily client reporting of attendance in accordance with DSS/HRA protocols and agency policy.
• Complies with 42 CFR confidentiality and HIPAA privacy and security regulations.
• In the absence of Food Service Staff, monitors the kitchen and food preparations to ensure compliance with the Board of Health.
• Performs other duties as requested.

Qualifications

• High School diploma or equivalent.
• Some work experience (paid, internship, or expressed interest) in working with substance use or mental health populations, or lived experience.
• Computer literacy, including proficiency in Microsoft Office Suite and EHR.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to maintain confidentiality.
• Within 90 days of hire, must achieve FDNY certification as one of the following: (1) Fire Drill Conductor, (2) Fire Guard, or (3) Fire Safety Coordinator for Downstate Residential locations.
• Willingness to obtain CPR certification within 90 days from the date of hire.

Pay

$23.27–$24.55 per hour