Jobs · Customer Service · Illinois

House Attendant-Part Time - The Langham, Chicago

Langham Hospitality Group · Chicago, IL · 1 mo ago
On-siteCustomer Service$22.16–$27.7/hrPart-time
We need to output HTML fragment with sections: only those with real content. The posting includes: PRIMARY OBJECTIVE OF POSITION (we can treat as "About the role"? Actually they said use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to those headings. The posting includes: Primary objective (maybe About the role). Responsibilities and job duties (Responsibilities). Physical demands (maybe Requirements? Or Skills?). Special skills required (Skills). Education required (Qualifications). Experience required (Qualifications? maybe Experience). Licenses or certificates (maybe none). Salary range (Pay). Benefits included (Benefits). Also mention schedule? Not explicit schedule but they mention varying schedules, slow season support etc. That could be Schedule section. However they said only include a section when posting has real, specific content for it. The posting mentions: "Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In slow season it is necessary to support in other areas such as laundry, public area, and room attendants." That's schedule info. So we can include Schedule section. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EOE, Including Disability/Veterans, About Langham Hospitality Group etc. Also remove legal/EEO etc. Also remove navigation etc. So we keep only substantive content: primary objective, responsibilities, physical demands, special skills, education, experience, licenses/certificates (none -> we should not create a section if none). Salary range, benefits, schedule. We need to use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to list each duty as

  • . For responsibilities we have many bullet-like sentences separated by periods. We need to turn each into list items. Let's extract responsibilities: - Ensure all areas are kept free of soiled linen and trash. - Stock closets with all supplies and linen as directed. - Obtain amenities and supplies for room attendants as directed. - Pick up and sanitize glasses according to hotel policy. - Keep butler pantries and housekeeping storage areas clean and neat. - Vacuum, sweep, and/or mop hallways, stairwells and foyers as needed. - Clean and remove spots from corridor walls and doors. - Polish and clean mirrors, room numbers on guestroom doors, and elevator rooms. - Flip mattresses and move furniture as assigned by supervisor. - Be able to do laundry, clean rooms, and public area (maybe incomplete sentence: "Be able to do laundry, clean rooms, and public area Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment." Actually that sentence seems messed: "Be able to do laundry, clean rooms, and public area Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment." Likely two separate statements: "Be able to do laundry, clean rooms, and public area" and then "Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment." The latter is about attendance policy, not a duty. We'll treat attendance policy as maybe part of responsibilities? It's a condition. Might be considered a responsibility? It's about attendance. Could be included as a responsibility? It's not a duty but a condition. We'll keep it as a separate bullet maybe under responsibilities? But it's not a duty; it's a policy. However we need to preserve all substantive info. Could place it under responsibilities as a bullet: "Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment." It's a statement about expectations. Continue: - Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. (That's schedule, not responsibility) - In slow season it is necessary to support in other areas such as laundry, public area, and room attendants. (also schedule/support) - Respond to guest questions. - Provide guest assistance, directions and/or escort guests, and provide information as requested. - Provide service to hotel guests as specified in Langham and Forbes service standards. - Ensure to always be immaculately dressed according to hotel standards - Assist with any other requests from supervisor. Also earlier: "Assist colleagues whenever they are in need of help." That's in primary objective? Actually primary objective includes: "Assist colleagues whenever they are in need of help." We'll keep that in About the role. Now Physical demands: - Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment. - Requires walking 90 - 95 % of workday. - Must be able to push / up to 50 lbs. (likely "push up to 50 lbs"). Special skills required: - Knowledge of stain removal and chemical cleaning agents, and operation of different types of equipment. - Ability to learn how to properly work with hazardous chemicals in accordance with company standards. - Ability to read and write basic English to complete forms such as a room status report. - Ability to organize and prioritized work and meet deadlines. Education required: - Any combination of education and experience that provides the required knowledge, skills, and abilities. Experience required: - Previous luxury hotel experience preferred. Licenses or certificates: None needed. We'll not create a section. Pay: Salary range: $22.16-$27.70/hour Benefits included for part-time, on-call, and temporary colleagues: list: - Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law) - 401k plan with Roth option (Employer match up to 4% after one year of employment) - Pet Insurance, ID Theft Protection Coverage, Prepaid Legal (available for purchase) - Free meals while on duty - Uniforms and cleaning of uniforms (for applicable positions) - Free and discounted hotel stays - Discounted parking Schedule: mention varying schedules, slow season support. We also have primary objective: "Assure cleanliness of guest floor corridors, foyers, stairwells, and public areas and assists room attendants in order to maintain Langham and Forbes standards of quality. Assist colleagues whenever they are in need of help." We'll put that under About the role. Now we need to output HTML fragment only, no /. Use

    headings. We need to decide which sections to include: About the role, Responsibilities, Requirements? Actually we have Physical demands, Special skills, Education, Experience. Could combine Requirements as a section that includes physical demands, special skills, education, experience? But they said prefer a few substantive sections over many thin ones. However we must follow instruction: use headings for those specific names if we include them. We could create sections: About the role, Responsibilities, Qualifications (combining education+experience), Skills (special skills), Physical Demands (maybe as part of Requirements?), Benefits, Pay, Schedule. But we need to not create sections with filler. We have content for each. Let's list sections: - About the role (h3) - Responsibilities (h3) - Qualifications (h3) - could include Education and Experience combined? But we have separate headings for Education and Experience in the list of possible headings. The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those exact headings. We have content for Requirements? Not exactly; we have Physical demands and Special skills maybe under Requirements or Skills. We have Education and Experience. We could make Qualifications (education+experience) and Skills (special skills). Physical demands maybe under Requirements? But we don't have a separate heading for Physical demands; we could include it under Requirements (maybe as part of Requirements). However the instruction says we can use those headings as examples, not limited to them? It says "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use those headings; we could also use others if needed but better to stick to those. We have content for: About the role, Responsibilities, Qualifications (education+experience), Skills (special skills), Benefits, Pay, Schedule. Physical demands could be placed under Requirements (maybe as a subheading? but we don't have a heading for Requirements). We could create a Requirements section and put physical demands there. But we also have education and experience; maybe we split: Requirements (physical demands + special skills) and Qualifications (education+experience). However the example list includes both Requirements and Qualifications as separate headings. So we can use both. Thus: - About the role - Responsibilities - Requirements (physical demands + special skills? Actually special skills could be Skills section. Let's decide: Requirements could be physical demands; Skills could be special skills. Then Qualifications could be education+experience. Thus sections: About the role Responsibilities Requirements (physical demands) Skills (special skills) Qualifications (education + experience) Benefits Pay Schedule We must not create sections with filler. All have content. Now we need to format lists. For About the role: it's prose; we can put in

    . Responsibilities: list each duty as

  • inside
      . Requirements: physical demands list as
      • . Skills: special skills list as
        • . Qualifications: education and experience: we can list as
          • each. Benefits: list as
            • . Pay: maybe just a

              with salary range. Schedule:

              with schedule info. Now ensure we preserve all substantive info. Let's extract each piece precisely. About the role text: "Assure cleanliness of guest floor corridors, foyers, stairwells, and public areas and assists room attendants in order to maintain Langham and Forbes standards of quality. Assist colleagues whenever they are in need of help." Note: "assists" maybe should be "assist". Keep as is. Responsibilities list: Let's extract each sentence that is a duty. From the text: "Ensure all areas are kept free of soiled linen and trash." "Stock closets with all supplies and linen as directed." "Obtain amenities and supplies for room attendants as directed." "Pick up and sanitize glasses according to hotel policy." "Keep butler pantries and housekeeping storage areas clean and neat." "Vacuum, sweep, and/or mop hallways, stairwells and foyers as needed." "Clean and remove spots from corridor walls and doors." "Polish and clean mirrors, room numbers on guestroom doors, and elevator rooms." "Flip mattresses and move furniture as assigned by supervisor." "Be able to do laundry, clean rooms, and public area" (maybe incomplete; but we keep as is) "Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment." (this is a policy, but we keep) "Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel." (schedule) "In slow season it is necessary to support in other areas such as laundry, public area, and room attendants." (schedule/support) "Respond to guest questions." "Provide guest assistance, directions and/or escort guests, and provide information as requested." "Provide service to hotel guests as specified in Langham and Forbes service standards." "Ensure to always be immaculately dressed according to hotel standards" "Assist with any other requests from supervisor." We need to decide which belong to Responsibilities vs Schedule. The schedule-related sentences we will move to Schedule section. So we

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