House Attendant (Housekeeping)

About the role

At Great Wolf, the House Attendant uses organization and communication skills to support colleagues in creating guest rooms that are well equipped and welcoming — and that make our guests feel valued. The attendant assists the housekeeping staff in cleaning guest rooms, laundry functions, and ensuring overall patron satisfaction.

Responsibilities

• Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary
• Assists Room Attendant including removing linens and trash
• Assists with cleaning guest rooms and making beds as needed
• Transports dirty linen from departed rooms to laundry department
• Transports clean bath and bed linen from laundry to storerooms
• Keeps storerooms clean, free of trash, and organized at all times
• Delivers irons, ironing boards, roll away beds, cribs, etc. to guest room upon request
• Operates trash compactor and cardboard baler
• Picks up and returns to storage any previously used guest requests found in rooms or hallways
• Communicates with Management for any special requests or duties

Qualifications

Required:

• Must be flexible regarding scheduling based on business demands
• Successful completion of criminal background check and drug screen
• Proven ability to work independently with limited supervision
• Willingness to work flexible schedule including nights, weekends, and/or holidays as needed

Desired: