House Attendant
Boston Harbor Hotel · Boston, MA · 2 mo ago
ManufacturingFull-time
About the role
Opportunity: House Person
Responsibilities
- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Requirements
- High School Diploma preferred.
- Previous housekeeping experience required or equivalent training preferred.
Qualifications
- Ability to stand for extended periods, walk, push, pull, lift up to 25 pounds, reach, bend and kneel to reach all areas.
- Usage of cleaning chemicals.