Hourly - Student Success Coach/Advisor, GEAR UP for Success

About the role

The Student Success Coach/Advisor, GEAR UP (College Bound) position supports students in preparing for and succeeding in post-secondary education. This role involves delivering universal, seamless, and personalized support, managing caseloads, engaging in case management, and providing career and college planning services.

Responsibilities

• Manage and monitor a caseload of GEAR UP students providing consistent, accurate, and timely information about the program.
• Support students in developing an educational plan and strategies to improve student success.
• Mentor students in skills needed to be successful in college; prepare and present workshops on a variety of student success-related topics.
• Develop and maintain positive working relationships with faculty and staff to enhance communication, interventions, and student success.
• Advise students, in the area of, but not limited to, college preparedness, financial aid, career resources, and graduation.
• Engage in case management practices to include the development of student success plans, conduct student outreach and appointment scheduling using available college communication systems to maintain connections.
• Maintain a workable knowledge of institutional, state, and federal financial aid available to students, and the rules and regulations governing them, and integrate financial aid advisement services.
• Stay abreast of, recommend, and adopt exemplary practices to promote student success including participating in workshops, conferences, and other venues that address GEAR UP program operational priorities.
• Engage in applicable assessment practices, including caseload-specific student performance outcomes reporting, documentation of advising-career-transfer service provision, related student participation, and perception of services.
• Other duties and responsibilities as assigned.

Requirements

• Bachelor’s Degree required. Master’s Degree preferred.
• Three years of experience working directly with students fostering student learning, support, and success as well as a clear understanding of the socioeconomic and academic needs of first-generation, modest-income students and families.
• The ability to instruct and motivate students.
• The ability to develop positive mentoring relationships with a diverse student population.
• Must be computer literate with ability to utilize Microsoft Office at an intermediate level and the ability to learn and utilize specific higher education programs and systems.
• Strong analytical, written and oral communication, interpersonal and organizational skills as well as leadership and management skills.
• Demonstrated problem solving and conflict resolution skills.
• Knowledge of FERPA regulations is required.
• Able to travel locally and to work in multiple locations.

Qualifications

• Knowledge of Monmouth County and its communities.

Skills

• Ability to instruct and motivate students.
• Ability to develop positive mentoring relationships with a diverse student population.
• Computer literacy with ability to utilize Microsoft Office at an intermediate level and the ability to learn and utilize specific higher education programs and systems.
• Strong analytical, written and oral communication, interpersonal and organizational skills as well as leadership and management skills.
• Demonstrated problem solving and conflict resolution skills.
• Knowledge of FERPA regulations.

Benefits

Flexible schedule and occasional travel required.

Pay

$26.40/hr