Hourly Shift Lead

Key Responsibilities

• Supervise and direct the work of all employees on the shift
• Ensure that all employees are following company policies and procedures
• Train new employees and provide ongoing training to existing employees
• Handle customer complaints and resolve issues in a timely and professional manner
• Maintain a clean and organized work environment
• Perform other duties as assigned by management

Qualifications

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong problem-solving skills
• Ability to work flexible hours, including evenings and weekends
• High school diploma or equivalent