Hourly Loss Prevention Specialist- Spring, TX
H-E-B · Spring, TX · 3 days ago
On-siteManagementFull-time
Responsibilities
- Detects / resolves external theft by identifying, investigating, resolving theft incidents
- Recovers assets; makes safe apprehensions
- Educates store Partners and management on Loss Prevention-related matters to improve theft awareness and maintain a safe store environment
- Conducts inspections of physical security standards
Interviewing / Investigating
- Learns advanced interviewing techniques
- Conducts surveillance, detains, interviews persons apprehended in shoplifting incidents
Reporting & Documentation
- Writes / documents case reports for theft incidents
- Writes weekly activity reports
Qualifications & Key Requirements
- Of experience in investigative auditing and/or retail Loss Prevention
- Experience in / working knowledge of investigative techniques
- Knowledge/Skills/Abilities: General knowledge of video systems
- Moderate PC skills including MS Suite (Word, Excel, PowerPoint, Access, Outlook)
- Good interviewing skills
- Excellent written / verbal communication skills; bilingual language skills a plus
- Ability to manage multiple priorities and shift focus between tasks; attention to detail
- Ability to work with highly confidential information
- Ability to confront individuals in a calm and diplomatic manner
- Ability to work in a team environment
Education or Equivalent
- Obtain / maintain a valid driver's license
Physical Demands & Working Conditions
- Function in a fast-paced, retail, office environment
- Travel by car or airplane with overnight stays
- Lift up to 20 lbs on a regular basis
- Work extended hours and rotating schedules
- Access and move around all areas of the store quickly
- Make theft apprehensions
- Conduct visual surveillance of the store
- Have a reliable source of transportation (required)