Hotline Specialist
About the role
The Hotline Clinical Specialist will answer incoming calls on the Goldschmidt Collective’s reproductive health warmline, as appropriate to their training/relevant clinical experience, to ensure timely delivery of expert clinical education and perform administrative/operational duties that accompany the overall work of the project.
Qualifications
Minimum 5 years of prior experience providing reproductive health clinical services, including diagnosis/evaluation of early pregnancy and related complications, and complex contraception management
Minimum 5 years prior experience critically assessing the available clinical evidence base, including analysis of clinical studies as well as new developments and approaches in clinical practice and/or consultation
Highly developed interpersonal skills. Strong diplomacy skills and ability to develop strong working relationships with department, leadership, subject matter experts and external agencies
Proven ability to advise and influence all levels of leadership and staff
Demonstrated competence in the following areas: clinical practice, communication, clinical case management, leadership, problem identification and resolution, and clinical teaching/training
Demonstrated ability to document encounters accurately and in a timely manner
Preferred Qualifications
Expert knowledge of current and emerging educational technologies to enhance teaching and learning practices
Expert ability to facilitate educational technology opportunities using technology-based solutions
Prior experience training/educating diverse groups of clinical learners
Direct or previous experience working in states with minimal access to reproductive health care services
Experience working cross-functionally with clinical and non-clinical stakeholders
Doctoral degree in medicine
Valid California MD/DO License
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service have prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
Additional information about UCSF
To learn more about the benefits of working at UCSF, including total compensation, please visit: here.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF.