Hotel Valet Attendant - Harbor Beach Marriott

Job Details

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $11.00 per hour plus $5-$10 per hour in tips.

Work Schedule

The work schedule for this position can include AM/PM shifts.

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• Eligible for the company’s 401k retirement savings plan

Qualifications

• High school diploma or general education degree (GED)
• Valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)

Essential Functions

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
• Uses guest last names during interactions
• Posts up in designated areas when not completing tasks
• Parks and retrieves vehicles while driving slowly and cautiously
• Assists guests with bell services and luggage storage as needed
• Opens all vehicle and hotel doors for guests
• Assists guests with directions, taxis, reservations and other inquiries
• Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
• Delivers messages, items and/or guest amenities as requested
• Shuttles guests to appropriate places that are approved by the location
• Explains parking rates and retrieval procedures to guests upon arrival
• Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
• Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
• Consistently completes location on all key tags after parking vehicle
• Calculates and collects revenue for vehicles when needed

Knowledge, Skills, Abilities

• Reads and writes standard English language
• Reads and comprehends simple instructions, short correspondence and memos
• Writes simple correspondence
• Presents information in one-on-one and small group situations to guests, clients and other employees of the organization
• Adds and subtracts three digit numbers and multiplies and divides with 10’s and 100’s; performs these operations using units of American money
• Understands 24 hour and military time systems
• Understands rates applicable to time passed
• Operates a manual transmission is highly desirable
• Performs parallel parking