Hospitality Valet Attendant

About the role

LAZ Parking is seeking customer-focused Valet Attendants to support operations at premier client locations throughout Seattle, including luxury hotels and senior living communities. This position is responsible for creating a welcoming arrival experience, safely handling vehicles, and delivering exceptional service to guests, residents, family members, and visitors. Successful candidates are personable, dependable, and comfortable working in a variety of service-focused environments. Whether assisting hotel guests during their stay or helping residents and families at senior living communities, Valet Attendants play an important role in providing a positive first and last impression.

Responsibilities

• Greet guests, residents, family members, and visitors in a professional and friendly manner.
• Safely park and retrieve customer vehicles.
• Assist with resident and guest arrivals and departures.
• Help with luggage, packages, mobility devices, or personal belongings as needed.
• Maintain organized vehicle staging and parking areas.
• Provide directions and general property information.
• Support traffic flow and curbside operations.
• Work closely with hotel, community, and property staff to ensure a seamless customer experience.
• Follow company safety and vehicle handling procedures.
• Deliver exceptional service with every interaction.
• Conduct quick visual inspections of vehicles upon arrival and accurately document any existing damage regarding Valet protocols.
• Safely operate a variety of vehicles, including luxury automobiles, SUVs, and electric vehicles.
• Maintain accurate vehicle location records regarding onsite garage and ensuring all keys are safely secured at all times.

Requirements

• Valid Driver's License (Minimum of 2 years+).
• High school diploma or GED preferred.
• Strong customer service experience.
• Good under pressure; ability to handle chaotic situations effectively.
• Strong communication skills; ability to speak, read, and comprehend English easily.
• Team player with openness to different opinions and ability to motivate others.
• Willingness to work in various weather conditions (heat, wind, snow, rain, etc.).
• Ability to lift, push, and pull at least 50 pounds.
• Ability to stand, walk, and run for extended periods of time.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

Preferred Qualifications

• Previous experience in hospitality, hotels, senior living, concierge services, valet operations, transportation, restaurants, or customer-facing positions.
• Experience providing service to residents, guests, visitors, or families.
• Ability to drive automatic and manual transmission vehicles.
• Strong communication, problem-solving, and interpersonal skills.
• Parking and/or hospitality industry experience (preferred but not required).

Benefits

• 401(k) with Employer Match.
• Medical, dental, and vision insurance with 3 plan options.
• On-demand access to earned wages (Pay Activ), allowing you to access up to 50% of earned wages immediately.
• Free one-on-one health coaching for all employees.
• Employee Assistance Program (EAP) with 24/7 confidential counseling for you and eligible household members.
• Smoking Cessation Program.

Pay

$21.030 - $22.00/hour + Tips at eligible locations.

Schedule

Full-Time and Part-Time opportunities available.