Hotel Storeroom Clerk - Part Time

At The Knickerbocker Chicago, we blend timeless style with the energy of the city, creating experiences that leave a lasting impression. Our hotel, located just steps from the Magnificent Mile, offers a sophisticated yet approachable experience for both business and leisure travelers.

About the Role

The Storeroom Clerk plays a crucial role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. Key responsibilities include:

• Notifying the person responsible for ordering merchandise when shipments arrive or fail to arrive.
• Signed, dated, and time-stamped all invoices on the respective receiving sheet, ensuring items are correctly identified.
• Aids in the daily operation of the food storeroom, properly storing and rotating stock to ensure freshness; assists with transportation of heavy goods.
• Fills requisitions to authorized outlets to ensure all stock is complete at each outlet and advises supervisors of low stock items.
• Conducts month-end inventories, monitors and documents cooler and freezer temperatures, checks each item on the invoice, tracks and reports food waste, and verifies accuracy of deliveries.
• Ensures smooth, efficient operations aligned with brand standards, identifies opportunities for innovation and continuous improvement, and delivers consistent, high-quality results in a fast-paced environment.
• Delivers exceptional service rooted in passion for hospitality, anticipates needs, and responds with a solutions-first mindset, creating memorable, personalized experiences for every guest.
• Collaborates effectively across teams to achieve shared goals, communicates clearly, and contributes to a positive work environment, fostering a culture of respect, energy, and accountability.
• Maintains accuracy in processes, reporting, and documentation, upholds a culture of accountability and operational excellence, follows all company policies, safety standards, and procedures, and adheres to safety guidelines.

Requirements

• Passion for hospitality and delivering exceptional service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Solutions-oriented mindset with attention to detail.
• Flexibility to work varied schedules, including evenings, weekends, and holidays (Part-Time 1 day a week).

Qualifications

• Knowledge of appropriate stock levels for any given item kept in inventory and the amount of time the item will be fresh.
• Basic mathematical skills necessary to track and receive specific volumes of deliveries.
• Ability to read, write, and speak the English language sufficient to complete forms and inventories, read billings and invoices, and communicate with co-workers and purveyors.
• Ability to grasp, lift, and/or carry goods on a handcart/truck weighing a maximum of 300lbs. Goods must be moved one or more items at a time, depending on size and weight, at a continuous schedule.
• Ability to work well on a team.
• Able to lift 20-40 pounds regularly.
• Works quickly and completes tasks on time.
• Familiarity with kitchen equipment and tools.
• Professional, patient, and respectful attitude.

Benefits

At Millennium Hotels & Resorts, we offer a competitive benefits package designed to promote wellbeing and long-term success, including hotel room discounts across our global portfolio, an Employee Assistance Program (EAP), and more. Benefits eligibility and offerings are subject to plan terms and company policy.