Hotel Small Group Sales and Service Manager

About the role

Responsible for managing small group sales and service operations within a hotel setting. Oversee team performance, customer satisfaction, and revenue goals.

Responsibilities

• Manage sales teams to achieve revenue targets
• Ensure high levels of customer satisfaction through exceptional service
• Develop and implement strategies to improve operational efficiency
• Collaborate with other departments to enhance guest experience

Requirements

• Bachelor’s degree in hospitality management or related field
• Minimum 5 years of relevant experience in hotel sales and service
• Proven track record of successful team leadership
• Strong interpersonal and communication skills

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with hotel reservation systems
• Knowledge of hotel industry trends and best practices

Skills

• Strategic planning and execution
• Customer service excellence
• Team management and development
• Financial analysis and budgeting

Benefits

• Competitive salary package
• Flexible work schedule
• Professional development opportunities
• Health insurance benefits

Pay

• $50,000 - $60,000 annually

Schedule

• Full-time position
• Monday through Friday, 9 AM - 5 PM

Application

To apply, please fill out the form below and submit your resume.

Resources

For more information about the hotel industry and career opportunities, visit our resources page.