Hotel Self Parking Lot Auditor - Georgetown, TX

Parking Management Company (PMC) is a national leader in hospitality-focused parking services, providing valet and self-parking management, shuttle services, event parking, and porter/bell services across hotels, resorts, healthcare, and event venues. With a guest-first mindset, PMC delivers seamless, high-touch service to partners and guests.

About the role

The Lot Attendant / Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions.

Responsibilities

• Issue tickets, handle payments accurately, and track money and paperwork responsibly.
• Complete shift logs, track tickets and revenue, and document parking activity.
• Label keys, record vehicle details, and maintain organized records of parked cars.
• Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Requirements

• High school diploma or GED required.
• Valid driver’s license and reliable transportation required.
• Clean motor vehicle record (no more than three moving violations within the past three years).
• Successful completion of a background check, maintained throughout employment.
• Ability to stand, walk, and lift up to 50 pounds for extended periods.
• Comfortable working indoors and outdoors in various weather conditions.
• Clean, professional appearance and adherence to uniform and grooming standards.
• Schedule flexibility, including nights, weekends, and holidays.
• Use of a personal cell phone for work-related communications (reimbursement provided per company policy).

Skills

• Excellent communication skills, including active listening and clear articulation.
• Courteous, professional demeanor with patience, empathy, and attention to detail.
• Ability to work collaboratively with team members, supervisors, and clients.
• Previous customer service experience preferred, but a positive, helpful attitude is essential.

Benefits

• Medical, vision, and dental insurance.
• Supplemental insurance: life insurance and critical illness.
• Bonus opportunities.
• Internal leadership development program.
• Paid time off.
• Paid training.
• Tuition assistance through Belleview University.
• Nationwide discounts through Perks at Work.

Pay

Hourly base rate (rates vary by market). Overtime pay for all hours worked over 40 in a workweek at one and one-half times the regular hourly rate. Compensation meets or exceeds applicable minimum wage in your work location.

Schedule

Full-time or part-time. Shifts may include nights, weekends, and holidays.

Employment with PMC is at-will, meaning either the employee or employer may terminate the relationship at any time, for any reason, with or without cause or notice.