Hotel Room Attendant Housekeeper

Hotel Travel Discount Benefits and a $250 sign-on bonus after 90 days of employment with a good performance review and no missed shifts or call-outs. Paid vacation after 90 days of full-time employment.

About the role

The Homewood Suites New Braunfels hotel is hiring a positive, self-driven, dependable Room Attendant/Housekeeper to join the team. This position requires attention to detail, efficient cleaning ability, problem-solving, multitasking, speed, and organization. It is a fast-paced, team-oriented workplace where you will assist guests in having the highest quality experience during their stay.

Responsibilities

• Proficiently clean all assigned guest rooms
• Stock housekeeping carts
• Replace guest amenities and supplies in rooms
• Make beds and fold sheets up to company standards
• Remove trash, dirty linens, and room service items
• Assist guests promptly and accurately with questions, complaints, or requests
• Provide friendly and courteous service to hotel guests
• Update status of guest rooms using hotel-provided methods
• Complete daily checklists
• Quickly and efficiently clean and fold laundry; deliver to storage areas
• Prepare and organize laundry area and linen storage; clean laundry area and linen storage
• Assist with hotel events to assure guest satisfaction
• Respect guest privacy and security by using hotel protocol when entering guest rooms
• Be proficient with property security, key control procedures, and safety procedures for fire, flood, and weather-related events
• Maintain cleanliness of all assigned areas
• Maintain confidentiality of proprietary information; protect company assets
• Report any lost and found items to proper staff using hotel protocol
• Communicate accurate information to other departments such as work orders, room status, and guest service requirements
• Frequent contact with hotel guests and employees
• Obtain executive housekeeper’s signature on work assignment sheet and tasks
• Complete any hotel-related task requested by direct manager or General Manager

Schedule

Flexible availability is required to work varying shifts, including extended day shifts, weekends, and holidays based on company needs.

Requirements

• Must be able to walk, stand, and bend for extended periods of time
• Must be physically able to grasp, grip, pull, push, twist, and turn
• Lift boxes averaging 25-30 pounds each; 50 pounds or more with assistance
• Maneuver housekeeping carts weighing up to 110 pounds