Hotel Retail Sales Associate FT

Responsibilities

• Engage all guests in a friendly manner delivering exceptional customer service.
• Aid Guests with their needs and drive sales.
• Maintain a clean and safe environment and ensure product replenishment from the stock room to guarantee our guest’s ease of shopping.
• Own the guest experience and report any opportunities for improvement to Retail Management.
• Follow all Retail, POS, and Cash Handling procedures.
• Perform other job-related duties as requested.

Qualifications

• High School Diploma or GED.
• Minimum six (6) months of Cash Handling and Retail Sales experience.
• Work varied shifts, including weekends and holidays.
• Experience in a similar resort setting, preferred.
• Knowledge, Skills, And Abilities:
  • Maintain a high level of collaboration inside and outside of the Retail Division.
  • Able to operate a Retail POS system.
  • Able to effectively communicate in English, in both written and verbal forms.
  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

Working Conditions

• This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
• This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking.
• An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.