Hotel Night Auditor

About the Role

Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination featuring over 675 slot machines, live table games, first-class amenities, and entertainment. The Hard Rock Hotel is AAA Four Diamond rated, a distinction achieved by only five percent of AAA-approved properties. The property also includes three bars and two restaurants, including Fuel American Grill and the AAA Three Diamond rated Main + Abbey. Guests can explore an expansive music memorabilia collection featuring iconic pieces from artists like SLASH and Johnny Cash.

Responsibilities

• Audit and process source documents to ensure accurate and timely recording of hotel and related revenue.
• Initiate and coordinate the generation and distribution of various hotel system reports.
• Notify the Assistant Manager of Hotel Operations of potential discrepancies and assist with research and resolution.
• Familiarize yourself with all aspects of Guest Services, including check-in and check-out procedures.
• Oversee all close-day functions in the front office, ensuring all rooms are checked in and payments are secured.
• Maintain support documentation for an established filing system.
• Assist all guests during the audit shift.
• Perform other related duties as assigned.

Requirements

• Proficiency with calculators and computer input terminals, typically acquired through a high school degree or equivalent.
• Six months to one year of Front Desk experience preferred.
• Opera experience preferred.

Skills

• Ability to use a computer keyboard, 10-key, and calculator.
• Effective communication with customers and co-workers.
• Accurate review and auditing of relevant information.
• Problem-solving with mathematically oriented tasks.

Physical Requirements & Working Conditions

• Ability to use a computer keyboard, 10-key, and calculator.
• Effective communication skills.
• Capability to accurately review and audit information.
• Ability to solve mathematically oriented problems.