Hotel Night Auditor
Crowne Plaza Philadelphia - King of Prussia · King of Prussia, PA · 1 wk ago
On-siteManagementFull-time
About the role
Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Qualifications
- Requires a flexible schedule that allows for overnight shift hours
- Experience in the hospitality industry or guest services is preferred, but not required
- Some college is preferred but a high school diploma or equivalent is required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Great communications and excellent customer service skills are required
Responsibilities
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Make sure every hotel guest has a pleasant stay
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management