Hotel Night Auditor
COMFORT INN UTICA INC · Utica, MI · 9 mo ago
On-siteManagementFull-time
Job Functions
- Greeting guests upon their arrival.
- Registering guests and confirming room rates.
- Providing information about the Hotel, area merchants, restaurants and companies in the surrounding area.
- Answering telephone / Wake-up calls.
- Handling guest questions and concerns.
- Audit guest room charges.
- Balance nightly credit card transactions.
- Receiving payments on accounts.
- Balancing all daily postings and activities.
- Preparing daily Managers' Report.
- Performing other duties as assigned.
Basic Qualifications
- Must be at least 21 years of age or older.
- Must have a valid driver's license.
- High School Degree or equivalent.
- Minimum of 1-year experience in Hotels.
- Preferred Previous Night Auditor experience (1 yr or more).
- Minimum of 1-year experience in Customer Service.
Additional Qualifications
- Proven guest relations, problem-solving and organizational skills.
- Ability to work with computerized front office systems, file, computer figures, and handle cash with a high degree of accuracy.
- Professional image representative of company image.
- Must be Very Dependable.