Hotel Night Auditor

Key Responsibilities

• Greet and assist late-arriving guests with warmth and professionalism, providing seamless check-in and check-out experiences.
• Accurately post/route charges; reconcile daily transactions, provide room charge reports to partnering outlets.
• Review and verify revenue and inventory reports, ensuring all entries and adjustments are properly recorded before morning distribution.
• Prepare, review, annotate and submit a daily audit pack to hotel and above-property management and accounting teams.
• Collaborate with all departments to maintain property security, guest safety, protection of information and request fulfillment during overnight hours.
• Handle all guest inquiries and service requests promptly and effectively.
• Communicate any discrepancies, unusual activity, or guest issues to management via the night log and shift report.

Qualifications

• Previous hotel front desk, night audit, or accounting experience preferred; knowledge of Lightspeed PMS system strongly desired.
• Strong numerical accuracy and attention to detail.
• Ability to work independently with a complex computer system and make sound decisions under pressure.
• Excellent communication and customer service skills.
• Availability to work overnight hours, weekends, and holidays.

Ideal Candidate Attributes

• Reliable, calm under pressure, and self-motivated.
• Balances guest service with back-office precision.
• Understands the importance of accurate financial reporting and operational integrity.
• Treats each guest interaction as an opportunity to elevate the hotel’s reputation.