Hotel Night Auditor
About Us
Waterfront hotel seeks night auditor in Idaho. Nature lover? Outdoor enthusiast? Yet you want career opportunities and all the conveniences of a city? Join our team at the Red Lion Hotel Templin’s on the River in Post Falls, Idaho. You’ll enjoy opportunities for career growth. Managed by Avenue5 Residential, the property offers premier benefits and development. Tranquil beauty and outdoor activities. On the banks of the Spokane River, this property offers breathtaking views. You’ll also have easy access to hiking, fishing, and boating. Marina and private beach on-site. A dynamic work environment. Red Lion Hotel Templin's on the River will soon undergo extensive renovations and expansion. The result? An exceptional environment for our guests and team. Meeting new people. Our guests come from around the world for a peaceful getaway. As you interact with them, you’ll hear their stories and make new friends. Easy driving to airports and attractions. Just 15 miles to Coeur d’Alene Airport. Less than an hour to Spokane International Airport or Silverwood Theme Park.
Responsibilities
The night auditor associate serves as our guests’ first point of contact and will manage all aspects of their accommodation in the evening. The hotel Night Auditor’s responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests by collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, and tidy to accommodate guests’ needs