Jobs · West Virginia

HOTEL HOUSEPERSON

Hollywood Casino at Charles Town Races · Charles Town, WV · 1 mo ago
Full-time
We need to output HTML fragment with sections only if real content. The job posting includes many responsibilities, requirements, etc. We need to identify sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the posting. First paragraph: "WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK." That's about the role and benefits. Then after that: "Uses daily checklist to direct and record activities ..." etc. That's responsibilities. Then later: "BRING US YOUR BEST. Ability to follow verbal directions and organize the work day as required Must qualify for licensing by the West Virginia Racing Commission. Must be able to express hospitality, either in verbal or through expression to guests and fellow employees. Since cleaning and organizing are the major responsibilities of this position, House Persons spend a significant portion of their workday involved in the following: unlocking, opening, pushing, pulling, lifting, bending and stretching. The vast majority of the time is spent moving about the property and this is usually accomplished by walking. Communication skills are necessary some of the time in order to interact with hotel guests or staff. In addition to operating a vacuum cleaner, House Persons typically lift and pull items weighing as much as 25 pounds and pull/ push up to 200 pounds. House Persons will have the opportunity to used problem-solving abilities in a limited capacity. Able to see and recognize safety and security hazards and concerns and report or correct them. The noise level in the work environment can vary from quiet to somewhat noisy." That's requirements/qualifications/skills. Then "STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer" That's boilerplate, we should remove. We need to produce sections: About the role (maybe a short paragraph summarizing the role). Responsibilities (list). Requirements (list). Qualifications (maybe combine with requirements). Skills (list). Benefits (list). Pay (maybe mention salary range based on knowledge, skills, experience; but we should not create Pay section unless posting actually states them. It says "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience." That's mention of salary range but not specific numbers. The rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state that there is a salary range, but not specific numbers. Is that considered filler? It says "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience." That's not a specific number but indicates there is a salary range. The rule says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state that there is a salary range (though not numbers). I'd argue that is stating them (mention of salary range). However, the rule also says "never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD")". The phrase "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience." is not exactly filler like "commensurate with experience". It's more specific: there is a salary range, placement based on KSAs. So we could include a Pay section with that sentence. Benefits: The posting mentions "Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment." That's specific benefits. So we can include Benefits section with those items. Schedule: Not mentioned. No schedule info. So we should not create Schedule section. Now we need to decide sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. We need to avoid duplication. Could combine Requirements and Qualifications? The rule: prefer a few substantive sections over many thin ones. But we need to include sections only when posting has real, specific content. We have content for each. Let's extract content. About the role: The initial paragraph describing the company, role, excitement, career growth, etc. Could be a paragraph. Responsibilities: The list of duties from "Uses daily checklist to direct and record activities" through "Follows up to ensure guest satisfaction." etc. Many sentences. We'll turn each duty into
  • . Requirements: The licensing requirement: "Must qualify for licensing by the West Virginia Racing Commission." Also maybe "Must be able to express hospitality, either in verbal or through expression to guests and fellow employees." Also maybe "Ability to follow verbal directions and organize the work day as required". Also maybe "Able to see and recognize safety and security hazards and concerns and report or correct them." Also maybe "Follows all company policies and procedures and actively participates in all hotel meetings, task forces, training and programs." Actually that is more responsibility. But we can treat as requirement. Qualifications: Could be similar to requirements; but we might combine. However we need to avoid thin sections. Maybe we can have Requirements (including qualifications) and Skills separate. Skills: Communication skills, problem-solving abilities, ability to lift/pull weights, etc. Let's parse. From "BRING US YOUR BEST." section: - Ability to follow verbal directions and organize the work day as required - Must qualify for licensing by the West Virginia Racing Commission. - Must be able to express hospitality, either in verbal or through expression to guests and fellow employees. - Since cleaning and organizing are the major responsibilities of this position, House Persons spend a significant portion of their workday involved in the following: unlocking, opening, pushing, pulling, lifting, bending and stretching. - The vast majority of the time is spent moving about the property and this is usually accomplished by walking. - Communication skills are necessary some of the time in order to interact with hotel guests or staff. - In addition to operating a vacuum cleaner, House Persons typically lift and pull items weighing as much as 25 pounds and pull/ push up to 200 pounds. - House Persons will have the opportunity to used problem-solving abilities in a limited capacity. - Able to see and recognize safety and security hazards and concerns and report or correct them. - The noise level in the work environment can vary from quiet to somewhat noisy. Some of these are more about physical demands (skills/abilities). We'll categorize. Responsibilities list: Let's extract from the block after "WE LOVE OUR WORK." until "BRING US YOUR BEST." Text: "Uses daily checklist to direct and record activities Inspects entries including: door mats, trash cans and cigarette urns to ensure cleanliness standards have been met. Cleans and reports any problems to supervisor. Maintains cleanliness of Lobby, sweeping, vacuuming, mopping, dusting, picking up debris and trash, emptying trash cans. Cleans assigned public hallways, policing for trash and/or debris; vacuums and dusts hallway furniture and fixtures and washes corridor windows on schedule. Reports problems and safety issues to supervisor. Greets guests in hotel public areas as they are encountered, always smiling and conveying positive hospitality standards. Cleans Public restrooms and maintains room supplies. Uses floor machine to scrub tile floors and uses floor wax to polish floor after application. Uses carpet machine to clean carpeting and remove stains Cleans, vacuums, dusts and empties trash cans in staff offices. Also maintains cleanliness and supplies for Employee Break Area as may be assigned to include wipe down, sweeping, mopping, emptying trash and re-stocking. Delivers clean linens and collects/removes soiled linen. Re-stocks Housekeeping storage closets as needed. Makes up cribs and rollaway beds (along with room attendants) after use and prior to storage. Delivers Housekeeping supplies as instructed. Assists Housekeeping staff with movement of heavy items such as mattresses. Responds quickly and courteously to guest requests. Follows up to ensure guest satisfaction. May be required to clean rooms as may be necessary . Provides a professional image in appearance and behavior at all times. Follows all company policies and procedures and actively participates in all hotel meetings, task forces, training and programs. Thoroughly familiar with Emergency Procedures. Familiar with HAZCOM as related to position. Follows all chemical and equipment safety handling procedures. Always alert for Security and Safety issues and hazards and reports same immediately to supervisor." We need to turn each sentence into
  • . Some sentences have multiple actions separated by commas; but we can keep as one
  • each. Now Benefits: "Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment." We can list: wellness programs (financial, physical, mental well-being), day-one medical coverage, 401(k) matching, annual performance bonus, paid time off (earned per local policy, increases with length of employment). Pay: "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience." We can put that as a paragraph. Now About the role: The first paragraph before responsibilities: "WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive
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