Hotel Houseman

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right, it is the beginning of every detail that adds up to an experience our guests feel great about. As a Hotel Houseman, your contribution ensures each guest an enjoyable and comfortable stay, creating a customer for life.

Responsibilities

• Maintain a friendly, cheerful, and courteous demeanor at all times
• Respond promptly to requests from guests and other departments
• Identify and report preventative or other maintenance issues in public areas or guest rooms
• Set up furniture items in guest rooms as requested
• Retrieve items from shelves and storerooms, set up cleaning cart with supplies, and maintain carts and storerooms in a clean and orderly fashion
• Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools
• Wash shower walls and tub, clean toilets and stall walls, wipe exposed pipes, clean mirrors, sinks, and walls in guest and public restrooms
• Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash
• Clean, maintain, and store cleaning equipment
• Replace towels, soaps, and all room amenities, and restock literature
• Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture
• Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and report deficiencies
• Secure and maintain custody of equipment, keys, and supplies
• Support all coworkers and treat them with dignity and respect
• Perform other reasonable job duties as requested by Supervisor

Requirements

• Professional demeanor and clear communication skills
• Ability to support multiple departments
• Continuous movement, regularly bending, lifting, pushing, pulling, and carrying up to 55 pounds without assistance and in excess of 55 pounds with assistance
• Ability to stand and walk for an entire shift and perform repetitive motions
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Clean uniform and professional appearance
• Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance

Benefits

• Incentives
• Employee Referral Program
• Paid Time Off and Paid Vacation (Full-Time)
• Merit Increase
• 401k with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident Insurance (Full-Time)
• Critical Illness Insurance (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts

Schedule

• Flexible Shifts Available (Morning/Evening/Night)
• Weekends
• Full-Time/Part-Time