Hotel Housekeeping Assistant Shift Manager

Responsibilities

• Supervise staff and manage daily operations of a designated shift.
• Support, administer, and manage operational goals.
• Maintain guest satisfaction through scheduling coordination.
• Assist in the budget process for the department.
• Support superior customer service standards.
• Maintain and prepare guest rooms for check-in.
• Maintain inventory of supplies and linen.
• Monitor and report maintenance issues.
• Oversee daily cleaning of occupied rooms.
• Handle special requests from the Front Desk.
• Inspect vacant rooms and ensure compliance with housekeeping specifications.
• Maintain designated par levels for linens and supplies.
• Perform housekeeping duties in the absence of the Shift Manager.

Requirements

• At least 21 years of age.
• A minimum of an Associate’s Degree in a related field or equivalent work experience.
• Proficiency in Microsoft applications.
• Ability to interact with guests, staff, and colleagues.
• Flexible to work all shifts including holidays, nights, weekends, and overtime.
• Well-organized and strong communication skills.
• Knowledge of safety and health standards set by OSHA and local Health Department.
• Ability to operate all Hotel Housekeeping equipment.

Qualifications

• Associate’s Degree (A.A.) in a related field; or one to three years related experience and/or training; or equivalent combination of education and experience.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

• Written and verbal communication skills.
• Problem-solving and conflict resolution.
• Customer service and hospitality.
• Microsoft applications proficiency.
• Operate all Hotel Housekeeping equipment.

Benefits

• Base salary is just one component of our Total Rewards package.
• Includes wellness programs, day-one medical coverage, 401(k) matching, and annual performance bonus.
• Paid time off is earned according to local policy and increases with length of employment.

Pay

Starting at $40,000 annually.

Schedule

Shifts may vary and include holidays, nights, weekends, and overtime as business needs dictate.