Hotel Housekeeper

About the role

Provide exceptional housekeeping services by cleaning and maintaining guest rooms in accordance with established policies, procedures, and quality standards.

Responsibilities

• Clean and service all assigned guest rooms to company standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.
• Stock and organize linen carts with the supplies required for designated work areas.
• Maintain supply closets in a clean, organized, and well-stocked condition.
• Conduct room status checks at designated times and accurately document rooms as vacant, occupied, or available for service.
• Ensure the safety, security, and privacy of guests and team members at all times.
• Assist Housepersons with the removal and transportation of soiled linens, trash, and other housekeeping materials as needed.
• Report maintenance concerns, safety hazards, lost-and-found items, and guest issues promptly to the appropriate department.
• Follow all company, departmental, and safety policies and procedures.
• Perform additional duties and special projects as assigned by management.

Requirements

• Ability to work flexible schedules, including nights, weekends and holidays.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
• Excellent interpersonal, organizational and communication skills.
• Display strong work ethic and team work.

This is a tipped position.